Terms and Conditions

Welcome to Deosoft IT Services Private Limited! Before proceeding with our software design and development services, please read the following terms and conditions carefully:

Project Engagement:

  • All project engagements are subject to availability.
  • To initiate a project, clients must provide accurate personal and business information including name, contact number, and email address.
  • Project cancellations or rescheduling should be made at least 24 hours in advance.

Consultation:

  • A preliminary consultation is mandatory for all clients before receiving any software design and development services.
  • During the consultation, clients are required to provide accurate information about their business requirements, existing software infrastructure, and specific needs.
  • Our IT specialists will conduct a thorough analysis of the client’s requirements to recommend suitable solutions.

Service Procedures:

  • All software design and development services will be performed by trained and certified IT professionals.
  • Clients are expected to follow the instructions provided by the IT specialist before, during, and after the service.
  • Any issues, bugs, or adverse impacts experienced during or after the service should be immediately reported to the IT specialist.

Payment and Refunds:

  • We accept various payment methods including cash, credit/debit cards, and electronic transfers.
  • Payment for services is due as per the milestones agreed upon in the project contract or upon completion of the service, as per the company’s policy.
  • Refunds will be issued only in accordance with our refund policy, which is available upon request.

Privacy and Confidentiality:

  • Client privacy and confidentiality are of utmost importance to us.
  • Personal and business information provided by clients will be kept confidential and will not be disclosed to any third parties without consent, except as required by law.

Health and Safety:

  • We maintain high standards of cybersecurity and data protection in our company premises.
  • Clients are expected to adhere to all security protocols and guidelines provided by the company staff.
  • Clients with known security vulnerabilities or breaches are required to inform the company staff prior to initiating a project.

Results and Expectations:

  • Results of software design and development services may vary from project to project and are dependent on various factors including system specifications, user requirements, and adherence to implementation instructions.
  • We do not guarantee specific results but strive to provide the best possible outcome for each client.

Client Conduct:

  • We expect all clients to behave respectfully towards our staff and other clients in the company premises.
  • Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in termination of services.

Modification of Terms:

  • Deosoft IT Services Private Limited reserves the right to modify these terms and conditions at any time without prior notice.
  • Clients will be notified of any changes to the terms and conditions via email or through our website.

Effective Date of Policy: July 20, 2023

Contact Information:
For any inquiries regarding these Terms and Conditions, 

please contact us at: 

Email: info@deosoft.net 

Phone: 9798374814 

Address: 4th Floor, Ishawari Niketan, Pragati Enclave, New Alkapuri, Dibdih, Doranda, Ranchi-834002, Jharkhand

Limitation of Liability and Disclaimer of Warranties:

Limitation of Liability:
Deosoft IT Services Private Limited shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the use or inability to use our services. We shall also not be liable for any failure or delay in performing our obligations under these Terms and Conditions due to causes beyond our reasonable control.

Disclaimer of Warranties:
Our services are provided on an “as is” and “as available” basis. Deosoft IT Services Private Limited makes no warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Rules of Conduct:

User Responsibilities:
By using our services, you agree to comply with all applicable laws and regulations. You also agree not to engage in any unlawful or unauthorized activities and not to interfere with or disrupt the integrity or performance of our services.

Prohibited Activities:
You are prohibited from attempting to violate the security of our website or services, as well as from using any automated system or software to extract data from our website without our prior written consent.

User Restrictions:

Age Restrictions:
You must be at least 18 years old to use our services. By using our services, you confirm that you meet this age requirement.

Account Responsibilities:
You are responsible for maintaining the confidentiality of your account and password. Please notify us immediately of any unauthorized use of your account or any other breach of security.

Use Limitations:
Deosoft IT Services Private Limited reserves the right to suspend or terminate your access to our services if you violate these Terms and Conditions or engage in any prohibited activities.

By engaging with Deosoft IT Services Private Limited, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please feel free to contact us.