Reaching the Unbanked Isn't a Feature
It's the Architecture
people who have never had access to them: agent networks, low-bandwidth apps, and systems that
work on the phones people actually own.
Built for the Conditions, Not the Ideal Case
The constraints that shape every inclusion product we ship.
Offline-first sync
Transactions queue locally and reconcile once a connection is available, instead of failing outright.
Low-literacy interfaces
Icon-led flows, voice prompts, and local-language support for first-time digital users.
Alternative KYC
Onboarding paths that work with limited or informal identity documentation, within regulatory limits.
Agent-assisted models
Tools built for a human agent operating the device on a customer's behalf, not just self-service.
Products That Carry Access, Not Just Transactions
Each one solves a different piece of the access gap.
Agent Banking Networks
Point-of-service tools that let a local agent open accounts, accept deposits, and disburse cash on behalf of a bank or MFI — bringing a branch's worth of service to a kiosk.
Digital Wallets
Send, save, and pay tools built for prepaid data and entry-level Android devices.
Microloan & Credit Scoring
Alternative-data credit models for borrowers with no formal credit history.
Access doesn't start with a login screen. It starts with whether the person in front of it can trust what happens next.
Design principle we build every inclusion platform around
Where We Fit Into Your Programme
Platform Build
End-to-end build of the customer- and agent-facing tools your programme runs on, designed around the devices and networks your users actually have.
- Wallet, savings & disbursement apps
- Agent-assisted onboarding tools
- Offline-capable mobile builds
- Multi-language, icon-led UI
Integration
Connecting your platform to the payment rails, ID systems, and core banking infrastructure it needs to actually move money.
- Mobile money & payment gateway APIs
- National ID / e-KYC systems
- Core banking & ledger integration
- SMS & USSD gateways for feature phones
Ongoing Support
Keeping the platform reliable as your user base and agent network grow, with visibility into where it's breaking down for users.
- Field-issue monitoring & agent feedback loops
- Uptime & transaction reconciliation checks
- Feature updates as regulation shifts
- Data reporting for funders & regulators
From Field Reality to Working Platform
We start where your users are, not where the tech is easiest.
Field & user research
Understanding devices, literacy levels, and trust barriers on the ground before writing a line of spec.
Access-first design
Wireframes built around the lowest-common-denominator device and connection, not the best case.
Build & integrate
Development alongside payment rail and KYC integrations, tested against real network conditions.
Pilot with agents
A limited rollout with real agents and users, watching for where the flow breaks down in practice.
Scale & support
Wider rollout with monitoring in place, so issues surface before they affect trust at scale.
Financial Inclusion Platforms — Common Questions
Yes — we build USSD and SMS-based flows for feature phones alongside app-based options, so the platform doesn't depend on smartphone ownership.
We work within local KYC regulations to support tiered or alternative verification — such as agent vouching or biometric enrolment — where formal documentation allows.
Transactions are stored securely on the device and synced automatically once connectivity returns, with conflict checks to prevent duplicate processing.
Yes — we've integrated with major mobile money and payment gateway APIs, and can build a new integration if your provider isn't one we've worked with yet.
Yes — interfaces are built to support multiple local languages and icon-led navigation for users who may not read the primary language fluently.