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Ye policy IT company ke liye professional aur practical hai, kyunki software development projects me normally advance payment aur completed work ka refund nahi diya jata. Iske saath Cancellation Policy bhi add kar lena, taaki website aur zyada professional aur legally complete lage.

  

 

Last Updated: June 2026

Welcome to Deosoft IT Services Private Limited (“Deosoft”, “we”, “our”, or “us”). This Refund Policy outlines the terms under which refunds may be issued for services purchased from us.

1. Service-Based Business

Deosoft provides professional IT services including:

  • Website Development
  • Mobile App Development
  • Software Development
  • ERP & CRM Solutions
  • AI Solutions
  • UI/UX Design
  • IT Consulting and Support

As our services involve time, expertise, planning, and resource allocation, refunds are subject to the conditions outlined below.

2. Advance Payments

Any advance payment made for project initiation, planning, research, design, or development is generally non-refundable once work has commenced.

3. Eligibility for Refund

A refund may be considered only under the following circumstances:

  • The project has not yet been started by Deosoft.
  • Payment was made due to a duplicate transaction.
  • A technical or billing error occurred during payment processing.

Any approved refund request will be reviewed on a case-by-case basis.

4. Non-Refundable Services

Refunds will not be provided for:

  • Completed project milestones.
  • Delivered design, development, or consulting services.
  • Custom software development work.
  • Domain registration charges.
  • Hosting charges.
  • Third-party software licenses.
  • Digital products, templates, or downloadable assets.
  • Change of mind after project commencement.
5. Project Cancellation

If a client chooses to cancel a project after work has begun:

  • Charges for completed work and consumed resources will be deducted.
  • Any remaining refundable amount, if applicable, will be determined by Deosoft after project evaluation.
6. Refund Processing

Approved refunds will be processed within 7–15 business days through the original payment method whenever possible.

Processing times may vary depending on the payment provider or banking institution.

7. Chargebacks

Clients are encouraged to contact Deosoft before initiating any chargeback or payment dispute.

Unauthorized chargebacks may result in suspension of services and legal action where applicable.

8. Modifications to this Policy

Deosoft reserves the right to update or modify this Refund Policy at any time without prior notice.

9. Contact Us

If you have any questions regarding refunds or billing matters, please contact us:

Deosoft IT Services Private Limited
📧 Email: info@deosoft.net
📞 Phone: +91 9931489693
🌐 Website: www.deosoft.net